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08Jun2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bogenbay Batyr Street 115/105, Almaty, Kazakhstan, 050000
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
Max:
2 persons
390 sq. feet 
Bed options:
1 King-size bed
City view
Heating
Bathtub
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Deluxe Double Room
Max:
2 persons
410 sq. feet 
Bed options:
1 King-size bed
Mountain view
Heating
Bathtub
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Standard Single Room
Max:
1 person
240 sq. feet 
Bed options:
1 Single bed
City view
Shower
Heating
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Getting around

Available transportation options

City Centre
Almaty 2.7 mi
Airports
Almaty International (ALA) 9.1 mi
Train
Almaty 2 Train Station 1.5 mi
Almaty 1 Train Station 6.1 mi
Underground
Almaly1400 ft
Zhibek Zholy2700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Bogenbay Batyr Street 115/105, Almaty, Kazakhstan, 050000
Map view
Bogenbay Batyr Street 115/105, Almaty, Kazakhstan, 050000
Nearby
117 Tulebaeva Street
Kunayev Museum
1700 ft
Tole Bi St.
Office Building of Kazpotrebsoyuz
1400 ft
Tolebaev St 139
Final'naya Stsena Fil'ma "Igla"
1700 ft
Kaldayakov St
Museum of Archeology of the Academy of Science of the Republic of Kazakhstan
1700 ft
Tulebaeva 125
Literary and Memorial Museum Complex
1700 ft
Bogenbai Batyra St.
Monument Bust to Dinmukhamed Kunayev
2000 ft
Restaurants
Nauryz
0 ft
Bogenbay batyra 115
SMUG Smoke BBQ
600 ft
Dostyk Plaza Trade Center
Zhiguli
1300 ft
Tole bi 45
Gosti
1300 ft
Kunayeva St.
RestoBar 6
1600 ft
Tole bi 66
Chef
900 ft
Bogenbai Batyra St.
Pomodoro
1500 ft
Mendikulova Blvd. 98
Kino
1400 ft
Panfilova 108
Butler Tearoom
1400 ft
Panfilova St.
BALU City Cafe and Wine
1400 ft
Panfilova 110

Reviews and Ratings

Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
8.2/10
Great
Rooms
7.6
Location
9.6
Service
8.2
Dining
7.2
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 311 reviews
8.4
8.4/10 based on 2280 reviews
#6 of 131 hotels in Almaty based on Tripadvisor
Isaac
United States, February  2025
9.6/10

My stay at the Grand Hotel Tien-Shan was truly delightful! The atmosphere felt warm and inviting, reminiscent of home, thanks to the wonderful Kazakh hospitality. The breakfast was simply irresistible, and the cleanliness in the rooms went beyond my expectations. On the downside, I wish the fitness center was larger. Overall, it’s a fantastic choice in Almaty.

Rooms
10.0
The rooms were spacious, clean, and comfortable, with lovely pictures on the walls that added a personal touch.
Service
10.0
Service was exceptional, with the staff being attentive and genuinely helpful throughout my stay.
Location
10.0
Ideally located in the heart of Almaty, I could easily walk to historic sites and enjoy the local area.
Dining
10.0
Breakfast offered a delicious variety; I couldn’t resist trying everything, and I was never disappointed.
Facilities
8.0
While the spa was beautifully designed and very relaxing, I felt the fitness facilities could use an upgrade.
Ray
United States, February  2025
8.2/10

The Grand Hotel Tien-Shan is well-situated in Almaty, within walking distance to many attractions. The rooms are spacious and clean, but have some dated features. The service is quick and helpful, though the air conditioning did not perform well during my stay. The dining options were decent, especially with made-to-order eggs, but the breakfast selection could use some variety. The spa facilities are a major highlight, making this hotel a good choice for relaxation.

Rooms
7.0
The rooms are spacious and very clean, but a bit dated and the air conditioning did not seem to work well during my visit.
Service
9.0
Service at the reception was quick and friendly, and I appreciated the 24-hour availability.
Location
10.0
This hotel is perfectly located in the city center, making it easy to explore nearby attractions on foot.
Dining
6.0
Breakfast was satisfying but could benefit from more variety in options.
Facilities
9.0
The spa facilities are excellent, featuring a well-maintained indoor pool and great massage services.
Rick
United States, January  2025
8.0/10

I had a lovely stay at this grand hotel that perfectly blends classical elegance with modern comforts. The location is fantastic, allowing easy access to both central attractions and the quieter areas of Almaty. My room was spacious but lacked some modern amenities like coffee and a better view. The breakfast options were quite satisfying, and I appreciated the charming live music in the evenings, though it would have been nice if the staff had been a touch more attentive. Overall, a great value for the money spent.

Rooms
7.0
The room was spacious with high ceilings and large windows, but it could have benefited from some modern touches such as coffee facilities.
Service
7.0
Service was generally helpful, especially with organizing transportation, but at times they seemed a bit rushed.
Location
9.0
The hotel is excellently located near a metro station and major attractions, making it easy to explore Almaty.
Dining
8.0
Breakfast was a highlight; it was open late and offered a good variety of options for different tastes.
Facilities
9.0
The overall facilities were impressive, with a clean environment and a luxurious feel throughout the hotel.
Steve
United States, October  2024
7.4/10

I found the hotel to have a charm that made my stay enjoyable, with a fantastic spa and good location close to key attractions. However, the rooms felt a bit dated, and there were some service inconsistencies like air conditioning issues that affected my comfort. Overall, it’s a solid choice if you appreciate character in a hotel ambiance.

Rooms
7.0
The rooms were spacious and clean, though a bit dated. The air conditioning didn’t work well during my stay.
Service
6.0
Service at the reception was friendly, but I encountered maintenance issues that took a toll on my experience.
Location
9.0
The hotel is situated in a prime location, just a short walk from attractions like the Green Bazaar and Zenkov Cathedral.
Dining
6.0
Breakfast had a fair selection but was not exceptional, yet it was decent enough to start my day.
Facilities
9.0
I absolutely loved the spa facilities, they were a highlight of my stay, with a nice pool and excellent massage options.
Ed
United States, September  2024
8.0/10

The Grand Hotel Tien-Shan is a charming place to stay with a great central location, just a short walk from many attractions like the Green Bazaar and Panflov Park. The rooms are spacious and exceptionally clean, though they could benefit from some modern updates. The spa is a fantastic highlight, offering a variety of massages. However, the breakfast selection could use some improvement and the air conditioning wasn't working during my stay, which was a bit disappointing.

Rooms
7.0
The rooms are spacious, clean, and well-maintained, but they are a bit dated and could use modernization.
Service
9.0
Check-in was fast and friendly, with attentive staff making us feel welcome throughout our stay.
Location
10.0
Situated in the center of Almaty, the hotel is in an area known as 'Gold Square', making it very convenient for exploring nearby attractions.
Dining
6.0
Breakfast had an okay selection but wasn't anything to rave about, a bit lacking compared to what I expected.
Facilities
8.0
The spa facilities are excellent, offering a pool and a range of massages, which were very enjoyable and reasonably priced for in-house guests.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room